We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (17)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
17 Jul 2018 02:51
Very nice :-))
9 Jul 2018 16:23
7 Jul 2018 13:51
lovely fine light, colors are very beautiful. received quickly. i recommend, thanks
6 Jul 2018 23:56
transaction went smoothly will certainly shop here again thankyou for lovely shopping experience delivery was fast very happy :)
5 Jul 2018 09:45
it all, well packed, it's ожидала than before, all working, all, thank you very much store points 10
3 Jul 2018 09:55
28 Jun 2018 04:59
brought all three - great
27 Jun 2018 01:47
beautiful, fast delivery.
24 Jun 2018 12:10
Sehr schneller Versand!!! Ich bin sehr zufrieden. Kaufe gerne wieder!
22 Jun 2018 01:32
very bright. daily battery charge will result in light on for long time (at least 5-6 hours or maybe more as i never stayed up late enough to see if and when battery is depleted).
20 Jun 2018 13:03
Better packaging must be made. Dragonfly was broken. I glued it.
20 Jun 2018 12:29
19 Jun 2018 07:08
18 Jun 2018 21:53
Заказывала у этого продавца 2-й раз. Товар всегда супер! Посылка приходит с курьерской доставкой. Магазин и продавца рекомендую! Посылка до Украины шла около 2-х недель!
18 Jun 2018 08:35
Super, 100% ok.
4 Jun 2018 22:48
Заказ пришел в Нижний Новгород менее чем за месяц. Коробка помялась в ходе транспортировки,но содержимое не пострадало. Заказывала 3 стрекозы и 3 бабочки,получила все в соответствии с заказом. Очень милые светильники! Меняют автоматически цвета,включаются и отключаются тоже автоматически. Сборка занимает считанные секунды. Спасибо продавцу!
4 Jun 2018 12:17
4 Jun 2018 04:32
La mariposa llegó con ala rota. Las luces varían de color. Poco protegido.
3 Jun 2018 08:09
Very good store, good communication, all order working for the moment.
1 Jun 2018 05:57
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