We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (21)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
3 Jul 2018 13:20
29 Jun 2018 09:47
пришёл order but денеги returned! 5 honesty for
18 Jun 2018 13:58
18 Jun 2018 07:24
31 May 2018 09:01
30 May 2018 03:15
Шапуля очень класная!Товар шол 3 месяца,такого еще не было...у нас уже тепло и она мне уже не нужна.Надеюсь до осени не будет маленькая.
29 May 2018 04:19
Шапки пришли качество хорошее, Продавцу спасибо что продлил заказ 2ы, Продавца рекомендую. Но очень расстроена что заказ пришлось ждать 3,5 месяца.
28 May 2018 06:33
very long! delivered, кончилась when buyer protection. quality is good, the baby 8мес tailgating, oh, to 1.5 can wear as
26 May 2018 08:07
2x shipping more, not отслеживался track, put directly into the email box match cap description, quality is good, all in place, all items and color after washing preserved, og size 42-45 (6 months baby) just right.
19 May 2018 19:42
дитині 3міс, us підійшла cap, will що носити року to think
19 May 2018 04:28
shipping very long
18 May 2018 11:41
region московскую shipping 2 month, after the first wash without become hat owl
16 May 2018 13:04
16 May 2018 03:18
excellent, size about to a year
8 May 2018 08:02
Good quality and quick delivery, however size is for 1year plus not new born
8 May 2018 06:42
color is slightly different, visible кое сове-where the glue, satisfied overall
7 May 2018 13:20
as picture. fast shipping
4 May 2018 08:46
pretty, exactly 1 enough.
3 May 2018 10:39
2 May 2018 02:47
cute, shipping but very long
2 May 2018 02:00
неплохая cap, adhered applique, withstood washing. such as the excellent money
30 Apr 2018 04:43
very good cap. us 10, perfectly fit perfectly. годика enough to more accurately, can and more. came the month, not отслеживалась.
28 Apr 2018 06:18
excellent cap. and has four months baby suitable for запасик is. минска shipping to one month.
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